Important information


The Seller:

Business name: NORTHFINDER, a. s.

Registered office: Rastislavova 109, 951 41 Lužianky, Slovak Republic

recorded in the Companies Register of District Court Nitra, Section Sa, File No. 10297/N

Company ID No.: 35 933 011

Tax ID No.: 2021994359

VAT ID No.: SK2021994359

The Seller is a payer of VAT (Value Added Tax)

Seller’s contact address:

NORTHFINDER, a. s., Rastislavova 109, 951 41 Lužianky, Slovak Republic

Hotline: +421 233 418 364 (on working days 8:00 AM- 4:00 PM)

Customer service: (on working days 8:00 AM- 6:00 PM)

Methods of Payment:

  1. bank card payment via payment gate – a charge of 0.00 €
  2. payment by an internet payment system (PayPal) – fee: 0.00 €

*We ship the goods after the payment is credited to our account and the payment is matched with the order.

Modes of Shipment:

  1. Courier service – delivery directly to the chosen address – the shipping price depends on, which country you wish to send the parcel to. The price is displayed in shopping basket.

When receiving goods, always check the packaging, which must not be damaged. In the case of damage, write a report on the damage with the courier service employee and, if you think it appropriate, do not accept the package.

The standard period of the delivery is:

2-4 working days

Free delivery:

Individually for each country. Displayed in shopping basket.

Seller’s registered address for Withdrawal – return – exchange and claim.

NORTHFINDER, a. s., Rastislavova 109, 951 41 Lužianky, Slovak Republic,

Customer service: (on working days 8:00 AM – 4:00 PM)

We recommend filling in the form for Withdrawal from the contract/return/exchange/warranty claim and sending the completed form to us together with the returned goods.

The Form for download

Withdrawal from the contract - return - exchange - warranty claim

This information directly supplements The General Terms and Conditions, the Warranty Policy and the Privacy Policy of the e-Shop.

Updated on 1 July 2021.